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Job Summary
We are looking to hire a Customer Care Representative at African Chops Limited who is responsible for managing client inquiries, resolving issues, and supporting order processing. This role involves maintaining client relationships, tracking orders, updating records, and providing prompt, courteous service.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Handling client inquiries
- Resolving issues
- Ensuring customer satisfaction by providing timely and efficient support across phone, email, and chat.
- Processing orders
- Maintaining accurate records
- Updating customer accounts
- Collaborating with other teams to address client needs.
Requirements:
- Strong communication skills
- Customer service experience.
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