Customer Service Representative
Car-Hunter Ltd.
Customer Service & Support
Job Summary
As a Customer Service Representative, you will be the key communication bridge between customers and the company. Your main responsibility is to provide customers with efficient and professional services through channels such as phone, email, social media, etc.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Answer customer calls, emails, and online inquiries.
- Communicate with potential customers to understand their needs.
- Follow up on customer feedback and resolve any issues or complaints.
- Introduce our service processes and related policies to customers to ensure transparency.
- Regularly visit customers to maintain good customer relationships.
Requirements:
- Good communication and problem-solving skills.
- Good English communication skills.
- Possess a positive work attitude.
- Good time management skills.
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