New
6 days ago
Customer Service Specialist
Mindverse AI
Customer Service & Support
IT & Telecoms
USD
2500 - 4000
Easy Apply
Job Summary
Built by Ex-Meta Researcher and Executives and back by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based on your own memories. We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
- Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.
Requirements:
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced, remote environment and manage multiple cases.
- A passion for AI and helping users succeed.
Why Join Us?
- Work remotely from anywhere
- Be part of a supportive team at a high-growth startup
- Competitive salary with potential for career advancement
About Mindverse AI:
Built by Ex-Meta Researcher and Executives and backed by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based on your own memories. Join us and be part of our exciting global expansion!
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