Customer Service Specialist
Reearth Australia Study Abroad Limited
Customer Service & Support
Skills Required
Customer Customer service AdminJob Summary
We are looking for a Customer Service Specialist to ensure users across the globe have a smooth and delightful experience with Reearth. You will be the bridge between our users and our product team
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Create a Great Experience: Deliver timely, empathetic, and clear communication that helps users feel supported and heard.
- Gather User Insights: Identify common user feedback, issues, and feature requests to help inform product improvements.
- Strong written and verbal communication skills in English.
- Interest in technology, SaaS, or geospatial tools is a plus.
- Fully remote team with flexible hours
- Join a world-class team at a high-growth, a16z-backed startup
- Competitive salary and opportunities for career growth
- Be part of a company shaping the future of 3D and geospatial tech
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