New
4 days ago
Customer Service Specialist
Media Sales 360 LTD
Customer Service & Support
Advertising, Media & Communications
NGN
250,000 - 400,000
Easy Apply
Job Summary
We are looking for a passionate, patient and communicative customer service specialist to join the MEDIA SALES 360 LTD team. You will be responsible for handling customer inquiries, providing professional support, and ensuring that customers receive the best service experience.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries promptly via phone, email, and online chat
- Handle customer complaints and provide effective solutions
- Maintain customer relationships and improve customer satisfaction
- Assist the sales team to follow up with potential customers and provide necessary support
- Record and organize customer feedback to promote product and service optimization
Requirements:
- Excellent written and verbal communication skills
- Good problem-solving skills and the ability to work under pressure
- Careful, patient, responsible, and team-oriented
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