Customer Service Specialist

FareNow is looking for an ambitious Customer Service Graduate Intern to join our team!

As a Customer Service Intern, you will have the opportunity to gain hands-on experience in assisting and supporting customers, handling inquiries, and ensuring customer satisfaction in a fast-paced environment.

Key Responsibilities:

• Responding to customer inquiries via phone, email, and chat.
• Providing product and service information to customers.
• Assisting customers with their bookings, service needs, and issue resolutions.
• Handling and resolving complaints promptly and professionally.
• Maintaining accurate customer records in our system.

Qualifications:

• Recent graduate with a degree in any discipline.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and customer service tools.
• Positive attitude and willingness to learn.

Why Join Us?

• Gain valuable experience working in a dynamic and growing company.
• Develop your skills in customer relations and communication.
• Be part of a supportive and friendly team.

Compensation:

• Paid Internship: ₦100,000 per month.

How to Apply: If you're a motivated graduate with a passion for customer service, we'd love to hear from you!

Send your CV to support@farenow.com to apply.