New
2 days ago
Job Summary
We seek a suitable candidate for this position.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Manage the customer service team and improve customer satisfaction
- Handle customer complaints and provide solutions
- Optimize customer service processes and improve work efficiency
Requirements:
- Degree in Business Administration, Marketing, or related prefer
- 2-3 years of customer service or related management experience preferred
- Excellent communication and interpersonal skills
- Familiar with customer service software (such as CRM) and office software
- Leadership and problem-solving skills
- Experience in team management, able to guide and motivate the team
- Excellent presentation skills
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