Immediate Start
New
1 week ago
Job Summary
We are hiring a Customer Service Representative to deliver exceptional support and assistance to our clients, ensuring satisfaction and fostering long-term relationships.
- Minimum Qualification : Others
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat.
- Resolve complaints effectively by identifying issues and providing appropriate solutions.
- Maintain detailed records of customer interactions and transactions.
- Assist customers with product or service information and updates.
- Collaborate with internal teams to address and resolve client concerns.
- Ensure customer satisfaction by following up on issues and solutions.
Requirements:
- Minimum of SSCE/OND in any field.
- Proven experience in a customer service role (1 year preferred).
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and CRM tools.
- Strong problem-solving abilities and attention to detail.
- Ability to handle high-pressure situations and multitask effectively.
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