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2 days ago

Customer Support Representative

Afrikings Homes Limited

Customer Service & Support

Real Estate NGN 75,000 - 150,000
Easy Apply

Skills Required

Minimum of an OND HND or bachelor’s degree. Excellent communication and problem-solving skills.

Job Summary

Provide excellent service by resolving client issues, addressing inquiries, and maintaining customer satisfaction.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:
  • Handle client communications via phone, email, and in-person visits.
  • Document and resolve customer complaints, escalating complex issues as necessary.
  • Educate clients on products, services, and payment plans.
  • Maintain a client database and track interaction history.


Requirements:

  • High school diploma or equivalent
  • At least 2 years of experience as a customer support representative

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