Customer Support Representative
Afrikings Homes Limited
Customer Service & Support
Skills Required
Minimum of an OND HND or bachelor’s degree. Excellent communication and problem-solving skills.Job Summary
Provide excellent service by resolving client issues, addressing inquiries, and maintaining customer satisfaction.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
- Handle client communications via phone, email, and in-person visits.
- Document and resolve customer complaints, escalating complex issues as necessary.
- Educate clients on products, services, and payment plans.
- Maintain a client database and track interaction history.
Requirements:
- High school diploma or equivalent
- At least 2 years of experience as a customer support representative
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