Skills Required
Strong verbal and written communication skills. Ability to negotiate payment terms and settlements and possess good persuasion skills. Detail-oriented and organized to manage multiple accounts documentation and deadlines. Proficiency in using computers including spreadsheet software and customer relationship management (CRM). Recover outstanding debts while maintaining professionalism and compliance with industry regulations.Job Summary
We are recruiting fresh graduate, ready to learn and startup a career in debt recovery.
- Minimum Qualification : HND
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Manage recovery of overdue loans.
- Field Visitation.
- Negotiate payment arrangements or settlements with debtors to resolve outstanding balances and facilitate repayment.
- Advising customers on the best payment options and negotiating suitable payment plans.
- Thoroughly understands assigned portfolio and products.
- Respond to customer queries and escalate them accordingly.
- Maintain accurate, up-to-date customer account information.
Requirements:
- 0-1 year experience
- HND in a related field
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