Direct Sales Agent

Responsibilities:

• Actively carry out field visits to target customers and prepare reports on visit and submit them to the line manager.
• Develop coordinated strategies for cluster market penetration to generate sales leads, promote company’s products to new and existing clients, and achieve sales goals.
• Reach out to customer leads through cold calling.
• Meet and exceed weekly, monthly and yearly sales quotas.
• Identifies opportunities to increase sales in the department and assist in the development, promotion and execution of sales and marketing strategies.
• Ensure excellent customer service and satisfaction by managing sales process of new prospects from initial contact, through to closure.
• Monitor and ensure timely response to all customer inquiries, complaints and feedbacks.
• Conduct regular competitive analysis via market feedback to compare offerings with competition.
• Ensure timely submission and accurate update of weekly/monthly records of sales report specifying the number of sales made and customer interactions in our CRM system.
• Participate in weekly/monthly sales performance review meetings.
• Ensure compliance to all sales objectives and timely processing of all new customer transactions.
• Research and stay up-to-date on latest technologies and developments in the industry and monitor current market trends to maximize sales.
• Work harmoniously alongside other team members.
• Attend trade exhibitions and other industry-related events to generate new clients.
• Ensure strict compliance with internal guidelines and external regulations.

Requirements:

• B.Sc. degree in Marketing, Business Administration, Finance or any business-related field.  
• Minimum of 2-3 years proven work experience in Direct Sales Marketing, Business Development, Client Relationship Management, preferably in a fintech, financial institution, and digital banking environment.
• Good understanding of the company’s products and services, to ensure detailed presentation of company’s product features and benefits to both existing and new customers.
• Knowledge of bank and digital banking operations, products and regulations.
• Result-oriented with drive to meet set targets.
• Knowledge and understanding of bank operations, products and regulations, the principles of marketing, brand management, and sales.
• Strong networking and interpersonal skills.
• Excellent negotiation, persuasion and selling skills.
• Ability to work independently and meet sales targets in a result-oriented industry.
• Excellent verbal communication and interpersonal skills.
• Excellent organizational and time management skills.
• Knowledge of customer acquisition and retention strategies.
• An effective team player with strong work ethic and a positive attitude.
• Have good analytical and numerical skills.
• Excellent customer service skills and professional network. 
• Proficiency with CRM software and working knowledge of Microsoft Office.
• Ability to work without supervision and to tight deadlines