Direct Sales Representative

Responsibilities:

• Actively carry out field visits to target customers and prepare reports on visit and submit them to the Sales Manager or Product Manager
• Develop coordinated strategies for cluster market penetration to generate sales leads, promote company’s products to new and existing clients, and achieve sales goals
• Reach out to customer leads through cold calling
• Meet and exceed weekly, monthly and yearly sales quotas
• Identifies opportunities to increase sales in the department and assist in the development, promotion and execution of sales and marketing strategies
• Ensure excellent customer service and satisfaction by managing sales process of new prospects from initial contact, through to closure
• Monitor and ensure timely response to all customer inquiries, complaints and feedbacks
• Conduct regular competitive analysis via market feedback to compare offerings with competition
• Ensure timely submission and accurate update of weekly/monthly records of sales report specifying the number of sales made and customer interactions in our CRM/Spreadsheet system
• Participate in weekly/monthly sales performance review meetings
• Ensure compliance to all sales objectives and timely processing of all new customer transactions
• Research and stay up-to-date on latest technologies and developments in the industry and monitor current market trends to maximize sales
• Work harmoniously alongside other team members
• Ensure strict compliance with internal guidelines and external regulations

Requirements:

• B.Sc. degree in Marketing, Business Administration, Finance or any business-related field
• Minimum of 2-3 years proven work experience in Direct Sales Marketing, Business Development, Client Relationship Management, preferably in a fintech, financial institution, and digital banking environment
• Good understanding of the company’s products and services, to ensure detailed presentation of company’s product features and benefits to both existing and new customers
• Knowledge of bank and digital banking operations, products and regulations
• Knowledge and understanding of bank operations, products and regulations, the principles of marketing, brand management, and sales
• Strong networking and interpersonal skills, Excellent negotiation, persuasion and selling skills
• Ability to work independently and meet sales targets in a result-oriented industry
• Excellent verbal communication and interpersonal skills
• Excellent organizational and time management skills
• Knowledge of customer acquisition and retention strategies
• An effective team player with strong work ethic and a positive attitude
• Have good analytical and numerical skills
• Excellent customer service skills and professional network
• Computer proficiency with CRM software and working knowledge of Microsoft Office
• Ability to work without supervision and to tight deadlines