Responsibilities:

Operational Management:

• Oversee day-to-day administrative operations, ensuring smooth execution of academic and extracurricular activities.
• Manage the logistics for all in-person and virtual classes, events, and programs, including scheduling, venue arrangements, and technology setup.
• Develop and maintain standard operating procedures (SOPs) for efficient program delivery and operational processes.
• Develop necessary operational tools such as strategic plans, budgets and work plans in collaboration with the relevant units and team
• Support the Dean and senior leadership team in operational planning and execution of strategic priorities.

Experience Design and Delivery:

• Design and implement strategies to enhance the student experience, ensuring alignment with the institution’s values and goals.
• Act as the primary liaison between students, faculty, and administrative teams, addressing concerns and ensuring timely communication.
• Coordinate orientation programs, graduation ceremonies, and other key touchpoints in the student lifecycle.
• Collaborate with leadership to design and execute impactful programs and events.

Stakeholder Engagement:

• Foster strong relationships with students, faculty, alumni, and external partners to build a supportive and collaborative community.
• Design and monitor initiatives that enhance the orgaanisation's work environment for team members
• Develop feedback mechanisms to continually improve the experiences of all stakeholders.
• Support the preparation of reports, proposals, and presentations for internal and external stakeholder
• Represent the organisation's in external engagements, conferences, and forums to raise the profile of the school and its graduate network globally
• Maintain close links with all stakeholders, including the organization's Graduates and the broader Movement

Data, Reporting, and Grant:

• Track and analyze operational and program performance metrics, providing regular reports to leadership.
• Manage budgets and resources effectively, ensuring alignment with organizational goals.
• Support grant application processes by gathering necessary information, drafting proposals, and preparing required documentation.
• Prepare and submit high-quality reports to donors and other stakeholders as needed.
• Prepare and present monthly reports at the statutory meetings.

Programme Planning and Execution:

• Collaborate with the Dean and senior leadership team to design, plan, and execute programs that align with organization's strategic objectives.
• Monitor program progress, identify challenges, and implement solutions to ensure successful delivery.
• Ensure alignment of all programs with the institution’s mission and goals.

Team Leadership:

• Supervise and mentor a team of coordinators or support staff, fostering a culture of excellence and accountability.
• Collaborate with cross-functional teams to ensure cohesive delivery of programs and initiatives.

Requirements:

• Bachelor’s degree in a relevant field (e.g., Public Administration, Management) is required; a Master’s degree is advantageous.
• Minimum of 5-7 years of experience in operations, program management, or student engagement, preferably within the education or non-profit sector.
• Proven ability to manage complex projects, meet deadlines, and work effectively in a fast-paced environment.
• Strong leadership, interpersonal, and communication skills.
• Demonstrated ability to design and deliver impactful student or stakeholder experiences.
• Proficiency in using digital tools and platforms for program delivery and operations.
• Exceptional organizational and multitasking abilities.
• Strong problem-solving and analytical skills.
• High emotional intelligence and cultural sensitivity.
• Excellent report writing and proposal drafting skills.
• Passion for education, governance, and leadership development.
• Preference for Abuja-based candidate

Why Join Us?

• Be part of a mission-driven organization shaping the future of leadership and governance.
• Collaborate with a dynamic, innovative, and inclusive team.
• Opportunity to create meaningful impact on students and communities across Africa.

Location: Remote (Abuja)

Start Date: Immediately