New
2 weeks ago

Job Summary

The role of a Hotel Supervisor is to oversee the daily operations of a hotel, ensuring that all departments function smoothly and deliver excellent service to guests. This position requires strong leadership, exceptional customer service skills, and the ability to handle diverse responsibilities efficiently.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Manage daily hotel operations to ensure guest satisfaction.
  • Coordinate with various departments, including housekeeping and front desk, to maintain service standards.
  • Address guest concerns and resolve complaints promptly.
  • Supervise hotel staff and manage daily tasks to ensure smooth operations.
  • Monitor room availability, rates, and occupancy levels to optimize hotel revenue.
  • Coordinate staff training sessions and ensure adherence to hotel policies.
  • Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance.
  • Handle guest check-ins, check-outs, and special requests professionally.


Requirements:

  • At least 3 years of experience
  • BSc. Degree in any course of study

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