New
2 weeks ago
Hotel Supervisor
Ricmof Integrated Services Limited
Admin & Office
Hospitality & Hotel
NGN
150,000 - 250,000
Easy Apply
Job Summary
The role of a Hotel Supervisor is to oversee the daily operations of a hotel, ensuring that all departments function smoothly and deliver excellent service to guests. This position requires strong leadership, exceptional customer service skills, and the ability to handle diverse responsibilities efficiently.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Manage daily hotel operations to ensure guest satisfaction.
- Coordinate with various departments, including housekeeping and front desk, to maintain service standards.
- Address guest concerns and resolve complaints promptly.
- Supervise hotel staff and manage daily tasks to ensure smooth operations.
- Monitor room availability, rates, and occupancy levels to optimize hotel revenue.
- Coordinate staff training sessions and ensure adherence to hotel policies.
- Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance.
- Handle guest check-ins, check-outs, and special requests professionally.
Requirements:
- At least 3 years of experience
- BSc. Degree in any course of study
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