Experienced Sales and Service Specialist : USA Company

Remote Job: Work From Home for a Company in Chicago, USA

This job requires work during USA hours, which are between 6 a.m. CST and 11 a.m. CST.

Your Opportunity: Work in a Career Coaching /HR/Resume Writing Company

Must have fluent conversational English and experience with verbal communications with USA clients

Must have high-speed internet, computer equipment, and a quiet place to work

Job Title: Business Development and Account Consultant

Job Description:

MissFitCoaching is growing again! We are a small, growing company career coaching and resume writing company based in Chicago, USA, with a fully remote international staff in various international locations, including Lagos, Nigeria, and Manilla, Philippines.

This role combines business development and traditional sales elements, managing inbound calls from professional clients who need career assistance. The ideal candidate will excel in consultative selling, relationship building, structuring for consistency, and using our comprehensive CRM system effectively.

Key Responsibilities:

Inbound Lead Management (Primary Focus) and Conversion

Respond promptly to inquiries and qualify leads using established frameworks

Utilize social media outreach to generate new leads

Conduct thorough needs assessments to understand client requirements

Focus on selling benefits rather than features, aligning solutions with client needs

Engage in high-level conversations demonstrating deep product knowledge

Relationship Building

Nurture long-term relationships with clients and prospects

Act as the primary point of contact between the company and customers

Build trust and credibility through consistent, value-added interactions

CRM and Tool Utilization:

Meticulously track all lead interactions and statuses in the CRM system in real-time

Ensure 100% completion of all CRM data entry by the end of each business day

Adhere to established sales processes and use sales scripts as designed

Leverage sales tools effectively to enhance productivity and performance

Take full responsibility for capturing all tasks related to:

Sales Process Execution:

Guide qualified leads through the entire sales cycle, from initial contact to close

Conduct product demonstrations highlighting benefits and value propositions

Negotiate terms, handle objections, and close deals when appropriate

Performance Tracking and Reporting:

Meet or exceed established performance metrics

Prepare and present daily sales reports and forecasts and proactively discuss them live with management daily.

Provide insights on market trends and customer feedback to management

Continuous Learning and Development:

Participate in ongoing training programs to enhance consultative selling skills

Stay updated on product knowledge, industry trends, and competitive landscape. Check competitors daily.

Contribute to the refinement of sales processes and strategies

Qualifications:

Bachelor's degree or equivalent

Proven experience in sales development or account management roles

Demonstrated ability to manage inbound leads efficiently

Strong consultative selling skills with a focus on benefits-driven conversations

Excellent relationship-building and communication skills

Proficiency in CRM (MondayCRM, Gmail, Google Docs) systems and sales technologies

Ability to adapt quickly to established sales processes and scripts

Self-motivated with a track record of meeting or exceeding sales targets

Time Allocation:

70% Converting inbound leads to sales

30% Administrative work on Excel, Word, and Google Docs

Expected hours: 20 - 30 per week

Benefits:

Work from home

Monday to Friday USA Morning

Shift system

Some weekends

Performance bonus

Business development: 5 years (Required)

inside sales: 5 years (Required)

Salary: Hourly pay plus sales bonus; we aim to pay fairly; pay negotiated based on experience.

Email Your Resume to Dee@MissFitCoaching.com, Call WhatsApp + 1 312 848 3155, and leave a voice recording