Export Manager (Export Processing Terminal - EPT)

Responsibilities:

Export Operations & Logistics Management:

• Supervise the receipt, processing, and storage of export cargo at the terminal.
• Ensure efficient cargo handling, packaging, and loading for shipment.
• Oversee transportation and movement of export cargo to seaports or airports.
• Coordinate with shipping lines, freight forwarders, and logistics providers to schedule shipments.
• Implement best practices to minimize delays and optimize terminal efficiency.

Compliance & Regulatory Management:

• Ensure strict compliance with Nigeria Customs Service (NCS), Nigeria Export promotion council (NEPC), Standard organisation of Nigeria (SON), NAFDAC, Nigeria agricultural quarantine service (NAQS), and other regulatory agencies.
• Oversee the preparation and submission of export documentation, including: Form NXP (Nigeria Export Proceeds Form), Bill of Lading / Airway Bill, Commercial Invoice & Packing List, and Certificates of Origin, Phytosanitary & Quality Certificates
• Stay updated on export laws, trade policies, tariffs, and government regulations.
• Work closely with customs officers and relevant agencies to resolve clearance issues.

Stakeholder & Client Management:

• Act as the primary contact for exporters, customs officials, freight forwarders, and government agencies.
• Handle inquiries from exporters and provide guidance on export procedures and compliance.
• Develop strong relationships with international buyers, trade associations, and regulatory bodies.
• Address and resolve any disputes, delays, or operational challenges.

Documentation & Record-Keeping:

• Maintain accurate records of export transactions, clearance status, and cargo movements.
• Ensure all documentation is processed in a timely manner to avoid shipment delays.
• Utilize electronic tracking systems to monitor export cargo from terminal to port.

Quality Control & Risk Management:

• Ensure all exported goods meet international quality and packaging standards.
• Identify and mitigate risks related to cargo handling, customs procedures, and documentation errors.
• Implement strategies to reduce demurrage costs and improve terminal efficiency.

Financial & Cost Control:

• Monitor export processing costs, terminal handling charges, and logistics expenses.
• Optimize operations to reduce costs while maintaining service efficiency.
• Ensure all export payments and transactions are completed on time.

Requirements:

• Education: Bachelor’s degree in International Trade, Supply Chain Management, Business Administration, or a related field. A Master's degree is an added advantage.
• Experience: Minimum of 3 years in export operations, logistics, or terminal management.
• Regulatory Knowledge: In-depth understanding of export procedures, customs regulations, and international trade laws.
• Technical Skills: Proficiency in export documentation software, cargo tracking systems, and logistics management tools.
• Communication & Negotiation: Strong ability to coordinate with regulatory agencies, clients, and shipping companies.
• Problem-Solving: Ability to handle export delays, documentation issues, and compliance challenges effectively.
• Leadership: Experience managing teams within a terminal, logistics, or export processing environment.