Facility Management Officer

Responsibilities:

• Welcome guests, check them in/out and provide assistance as needed.
• Welcome guests, check them in/out, and provide assistance as needed.
  
• Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
• Maintain guest records and ensure accurate billing and payment processing.
• Coordinate room reservations and manage room allocations efficiently.
• Ensure the cleanliness and maintenance of guest rooms, common areas, and facilities.
• Supervise housekeeping staff and ensure they adhere to established standards.
• Conduct regular inspections to identify and address maintenance issues promptly.
• Manage inventory of supplies and equipment, and place orders as necessary.
• Oversee the welfare of students residing in the hostel.
• Address student concerns, provide guidance, and enforce hostel rules and regulations.
• Coordinate room assignments, roommate arrangements, and check-in/out procedures.
• Collaborate with academic institutions to support student needs and facilitate a conducive living environment.
• Maintain accurate records, including financial transactions, occupancy reports, and maintenance logs.
• Prepare and distribute correspondence, reports, and notices to guests and residents.
• Coordinate with other departments to ensure seamless operations and guest satisfaction. 

Requirements:

• Female Preferred
• Minimum of 2-3 years work experience in same or similar field
• Minimum of OND certificate