Facility Operations Manager

Responsibilities:

• Operational Management: Oversee the daily operations of multiple estates, ensuring compliance with company standards and regulatory requirements.
• Coordinate and manage all facilities services, including maintenance, security, and janitorial services.
• Team Leadership: Lead and develop a team of facility staff including maintenance technicians, custodial workers, and administrative support personnel.
• Provide training, guidance, and support to ensure optimal performance and professional growth.
• Budget Management: Develop and manage budgets for each facility, monitor expenses, and implement cost-control measures to remain within financial targets.
• Performance Optimization: Monitor and analyze facility performance metrics to identify areas for improvement.
• Implement best practices and innovative solutions to enhance efficiency and effectiveness of operations.
• Client Relations: Serve as the primary point of contact for clients regarding operational matters.
• Build and maintain strong relationships with clients to ensure satisfaction and address any concerns promptly.
• Safety and Compliance: Ensure all operations comply with safety regulations and company policies.
• Conduct regular inspections and audits to identify risks and implement corrective actions.
• Vendor Management: Source and manage relationships with third-party vendors and contractors.
• Negotiate contracts and evaluate service delivery to ensure quality and cost-effectiveness.
• Sustainability Initiatives: Advocate for and implement green practices and sustainability initiatives across facilities to reduce environmental impact.

Requirements:

• Bachelor's degree in Facility Management, Business Administration, Real Estate Management, or a related field.
• Minimum of 5 years of experience in facility operations management, preferably in the real estate sector.
• Proven experience managing multiple sites and leading teams effectively.
• Strong financial acumen, including budget management and cost analysis.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills to work effectively with clients, team members, and stakeholders.
• Knowledge of relevant industry regulations, health and safety standards, and building systems (HVAC, electrical, plumbing, etc.).
• Some sales or marketing skills will be preferred but not required.