F&B Supervisor

Responsibilities:

• Supervise and manage daily operations of food and beverage outlets, ensuring efficiency and guest satisfaction.
• Lead and train a team of servers, bartenders, and support staff, maintaining a positive work environment.
• Ensure adherence to health, safety, and hygiene standards, maintaining cleanliness in all areas.
• Monitor inventory levels, order supplies, and manage costs to meet financial goals.
• Assist in the planning and execution of events, special menus, and promotions.
• Resolve customer complaints and ensure timely and satisfactory service to guests.
• Conduct regular inspections of dining areas, ensuring ambiance and service are aligned with brand standards.
• Assist with staff scheduling, time management, and payroll documentation.
• Monitor staff performance, provide constructive feedback, and conduct regular training sessions to improve service quality.
• Ensure compliance with licensing laws and other regulations.

Requirements:

• Minimum of 3 years of experience in a supervisory role in the food and beverage industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proven ability to handle stressful situations and remain calm under pressure.
• Knowledge of health, safety, and food hygiene regulations.
• Ability to work flexible hours, including weekends and holidays.
• Experience in handling budgets and inventory management.

Preferred Qualifications:

• Certification in Food Safety or Food Handling.
• Proficiency in POS systems and restaurant management software.