Fleet Operations Supervisor

Responsibilities:

• Oversee the daily operations of the fleet, including scheduling and dispatching vehicles to ensure timely and efficient service.
• Schedule and coordinate vehicle maintenance and repairs to minimize downtime and extend the lifespan of the fleet.
• Ensure all vehicles comply with safety regulations and company policies.
• Hire, train, and evaluate drivers, promoting a culture of safety and professionalism.
• Monitor fuel consumption and costs, implementing strategies to reduce expenses and improve efficiency.
• Keep accurate records of fleet maintenance, expenses, and performance.
• Optimize routes for efficiency and cost-effectiveness.
• Plan and manage the acquisition of new vehicles to expand the fleet.
• Ensure high levels of customer satisfaction by addressing complaints and improving service quality.
• Analyze fleet performance data to identify trends and areas for improvement.
• Develop and implement emergency response plans for fleet-related incidents.
• Oversee and coordinate the activities of mechanics, ensuring that maintenance and repair work is done correctly and efficiently.
• Inspect completed work for adherence to quality and safety standards.
• Schedule and assign work to mechanics based on their skills and capabilities.
• Provide training and guidance to mechanics, facilitating skill development and career growth.
• Monitor inventory levels of spare parts and order necessary supplies to avoid work delays.
• Ensure compliance with safety policies and procedures in the workplace.
• Oversee the use of diagnostic tools and equipment to identify vehicle issues.
• Maintain detailed records of all repairs and maintenance activities.
• Manage the budget for the maintenance department, ensuring cost-effective operations.
• Establish and maintain relationships with parts suppliers and service vendors.
• Implement continuous improvement processes to enhance the efficiency and effectiveness of maintenance operations.

Requirements:

• Bachelor's degree in business, logistics, or a related field preferred.
• Minimum 3-5 years in fleet management, including experience in supervising fleet operations and/or mechanics.
• Experience in managing a team and handling maintenance-related tasks in a fleet environment.
• Strong ability to manage, motivate, and develop teams of drivers and mechanics.
• Expertise in scheduling, dispatching, and optimizing fleet operations.
• Solid understanding of vehicle mechanics, maintenance procedures, and diagnostic tools.
• Knowledge of regulatory requirements for fleet safety, maintenance, and vehicle operations.
• Ability to analyze operational costs and implement strategies for cost control and efficiency.
• Strong analytical and troubleshooting skills for fleet performance and vehicle issues.
• Proficient in analyzing performance metrics and implementing improvements.
• Excellent interpersonal skills to ensure high levels of customer satisfaction.
• Strong communication and negotiation skills for managing relationships with external suppliers and service providers.
• Ability to manage budgets for fleet operations and maintenance efficiently.
• Strong verbal and written communication skills, with the ability to interact effectively with both internal teams and external stakeholders.