Flight Operations Manager

Responsibilities:

• Supervises all operational control functions and other related activities in accordance with the standards of UNA and the NCAA
• Ensure the safety and security of all flight operations
• Provide constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Performs other related duties as assigned.
• The FOM reports to the DFO, who has the authority and responsibility for all line operations through the coordination and supervision of the flight operations department, the cabin crew department and the operations control department.
• The formulation, administration and control of the Company’s Flight Operations policy relating to operating standards, flight safety and flight training and the development of appropriate procedures designed to achieve safe and efficient flight operations by the Company, in accordance with all statutory requirements.
• Ensure that Company policy and procedures are promulgated in the PASL Operations Manuals, which define the Company Standard Operating Procedures to be followed.
• Ensure that the Contract/Special Duties Operations are kept fully aware of legal, statutory and mandatory regulations applicable to flight operations, and making such recommendations as are appropriate for necessary improvements within the flight operations department.
• Ensure that the Company maintains the highest achievable standards of flight safety and efficiency by supporting industry and regulatory initiatives, promptly closing quality audit non-conformances, and adopting safety management practices within the Company.
• The collection and dissemination of information contained in NCAA circulars and notices, and any other information affecting safety or regulation of flight operations.
• Assists and liaises with the DFO for publication of PASL Manuals such as Operations Manual (OM), Training Manual (TM) and Low Visibility Operations Manual (LVOP) to keep the contents, amendments, revisions, instructions and information in these documents up-to-date.
• Determination of the usability of aerodromes for Company operations, identify restrictions for their use and to lay down the appropriate aerodrome operating minima;
• Determination of the usability of areas and airways to be utilized for the Company's flight operation and establishment of minimum flight altitudes
• To represent, as far as flight operations are concerned the Company’s interests in National, International bodies and Institutions.
• Overall responsibility for the safe and legal operation of the PASL FTL scheme (N.B. Day to day control of the operation of the FTL scheme will be vested in the SOCC, but the FOM retains overall accountability for its safe and legal operation);
• Ensure the functioning of the Quality System within the flight operations department and monitor the implementation of corrective action within the department;
• Perform a periodical data evaluation to identify trends and weaknesses as input to the management evaluation.

Requirements:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• High school diploma or equivalent.
• At least five years of related experience is required.
• Other current credentials or certifications preferred.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.