New
1 week ago
Job Summary
We are seeking a motivated and experienced Floor Manager to join our dynamic team. As a Floor Manager, you will be responsible for overseeing daily operations, ensuring excellent customer service, and managing a team of staff members. You will play a key role in creating a positive and productive environment, optimizing floor efficiency, and achieving operational goals.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Supervise and coordinate the activities of floor staff to ensure smooth operations.
- Provide exceptional customer service and address any issues or concerns promptly.
- Train, mentor, and evaluate staff performance to ensure high standards.
- Manage inventory, order supplies, and handle cash and transactions accurately.
- Maintain a clean, organized, and safe work environment.
- Maintain a clean, organized, and safe work environment.
- Implement company policies and procedures and ensure compliance.
- Monitor and report on key performance metrics to improve efficiency and service quality.
Requirements:
- Proven experience as a Floor Manager or in a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations and solve problems effectively.
- Familiarity with [industry-specific software/tools, if applicable].
- Flexibility to work evenings, weekends, and holidays as needed.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative work environment
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