Skills Required
Good Communication Customer Service skills Sales and Training experience Knowledge of Sales Expert in Marketing strategies Experience in scent marketing or related field is a plus Ability to work independently and in a teamJob Summary
Cececa Scents, based in the heart of Lagos, is redefining spaces with exceptional scent marketing and premium retail & commercial fragrances. We specialize in delivering cutting-edge scent diffusion systems and captivating fragrances that transform environments into unforgettable sensory experiences. In today’s world, scent marketing is a game-changer. This year, we’re setting bold goals, and we’re looking for a passionate and driven Fragrance Sales Associate to help us achieve them. In this full-time hybrid role based in Lekki, Lagos with some work-from-home flexibility, you’ll play a key part in connecting customers with inspiring fragrances and delivering exceptional brand experiences.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Assist customers with product selection, providing personalized recommendations.
- Demonstrate product features and usage physically or through virtual consultations.
- Build relationships with customers to encourage repeat business and loyalty.
- Achieve sales targets by upselling and cross-selling products across channels.
- Process orders, online requests, and maintenance accurately.
- Maintain a clean and organized disposition as a staff
- Respond to online inquiries via email, chat, or social media.
- Support e-commerce tasks like updating client listings and managing relationships.
- Participate in both in-store and remote training sessions.
- Collaborate with the team to meet overall sales and operational goals.
- Assist with promotional activities, events, and marketing tasks, including social media support.
- Work five days a week, combining in-office activities with remote customer engagement.
Requirements:
- Communication and Customer Service skills
- Sales and Training experience
- Knowledge of Sales & Marketing Strategies
- Experience in scent marketing or related fields is a plus
- Ability to work independently and in a team
- Bachelor's degree in Marketing, Business, or related field
- Mobility is a plus
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