Business Development Executive

Job Title: Business Development Executive

Business Unit: Educational Supply 

Location: Lagos Mainland 

Employment Type: Full-time/On-site

Remuneration: - 150,000 - 200,000 plus comprehensive benefits. 

Overview:

We are seeking a Business Development Executive who will be responsible for offering value and services to stakeholders in the educational sector by providing international schools with adequate educational materials needed for educational development.

Key Responsibilities:

Key Account Management

·      Develops and sustains solid trustworthy relationship between major key accounts and SKLD

·      Resolves client issues and complaints in a timely fashion to avoid delays and customer dissatisfaction

·      Develops a complete understanding of key account needs

·      Anticipates key account changes and improvements

·      Manages communications between key clients and internal team

Revenue Generation & Sales Management

·      Implements strategies towards improved sales

·      Collaborates with various stakeholders to develop sales-boosting, customer-attracting, and customer-retaining efforts.

Lead generation & Client On-boarding

·      Conducts periodic market scanning to identify and engage prospective clients

·      Follows company guidelines for registering new clients and updating client database for client tracking

·      Maintains a healthy lead generation pipeline through cold calls, referrals, and networking.

·      Contributes to a seamless and delightful client onboarding process

Client Service Management

·      Facilitates prompt delivery of supplies to meet customer timelines

·      Provides feedback to the internal stakeholders on any issue or dissatisfaction from products/services received by customers and seeks ways of rectifying them

·      Follows up with customers on their specifications and provides accurate goods/services as required.

·      Provides timely response to Customers’ Request for Quotations and Tenders

·      Enlightens clients and customers on the company’s products and services

·      Supports and advise clients on product usage to increase customer satisfaction

Skills & Knowledge Requirements

Skills: Excellent communication and interpersonal skills; Planning & Organizing; Ability to meet targets, deadlines, and work under pressure; Ability to lead and work as part of a team; Ability to be flexible, adaptable, and follow procedure; Ability to make decisions and use initiative; Excellent customer service skills; Relationship Management; Microsoft Office Proficiency

Knowledge: Understanding of key marketing principles and practice; Sales and Marketing, Business Growth and Development; Customer Retention and Acquisition; etc.

Qualifications:

- Bachelor’s degree is preferred. 

- At least 2 years of experience in a client relationship facing role. 

- ⁠Strong writing, analytical, and presentation skills.

- ⁠Experience in the education industry is an advantage 

To apply:

• Send an updated resume to joinus@skld.ng