1 month ago
Front Desk Manager
AI-TECHL Consulting Services Limited
Admin & Office
Hospitality & Hotel
NGN
150,000 - 250,000
Easy Apply
Job Summary
The Front Office Manager oversees all front desk operations, supervises staff, ensures exceptional guest service, manages reservations and room inventory, handles escalated guest concerns, monitors revenue optimization, coordinates with departments, and maintains five-star service standards while leading the front office team.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
- Lead the front desk team
- Ensure five-star service standards through staff supervision, training, and scheduling
- Manage guest relations, room inventory, revenue optimization, and departmental budgets.
- Reports to the hotel's operations manager or the general manager
Requirements:
- Degree in hospitality
- Previous luxury hotel experience
- Leadership skills and excellent problem-solving abilities
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