Front Desk Officer

Responsibilities:

• Maintain a clean and organized reception area equipped with all the necessary supplies such as pens, forms, and paper.
• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer all incoming calls and take down messages.
• Manage inquiries and provide information about the organization's products or services.
• Receive letters, packages, etc., and distribute them
• Monitor office supplies and place orders when necessary
• Oversee the office budget and monitor office expenses and costs.
• Schedule appointments and meetings; and maintain calendars for staff.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Keep updated records and files including minutes of meetings.
• Assist with other administrative duties as assigned.

Requirements:

• Minimum of Ordinary National Diploma (OND) in office technology management or mass communication diploma or relevant qualification
• Proven experience as a front desk officer
• Exceptional communication (oral and written) skills
• Strong knowledge of MS Office programs (especially Excel and Word).
• Outstanding organizational and multi-tasking abilities
• Good Knowledge of office management and basic bookkeeping
• Excellent customer service and people’s skills
• High ICT proficiency
• Positive attitude and teamwork with a calm and friendly disposition.
• Familiarity with office machines (e.g. photocopier, printer, scanner, etc.)