New
4 days ago
Front Desk Officer
Work in Nigeria Recruitment Agency
Admin & Office
Mining, Energy & Metals
NGN
150,000 - 250,000
Easy Apply
Job Summary
A Front Desk Officer serves as the primary point of contact for a business, greeting visitors, answering phone calls, managing appointments, handling basic administrative tasks, and ensuring a positive first impression for all clients, while maintaining a clean and organized reception area; essentially acting as the face of the company to incoming
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
- Greet and welcome guests.
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages, etc., and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels, etc.
- Check, sort, and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned
Requirements:
- Proven experience as front desk representative, agent, or relevant position
- Familiarity with office machines
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientated
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