Front Desk Officer
Wellpath Physiotherapy and Wellness Limited
Admin & Office
Job Summary
We seek to hire a friendly, organized, proactive Front Desk Officer who will be our clients' first point of contact. You will play a crucial role in creating a welcoming and efficient environment. The ideal candidate will possess excellent communication skills, attention to detail, and a customer-centric approach.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
- Welcome clients and visitors with a warm, positive attitude.
- Schedule and confirm client appointments using scheduling software.
- Maintain a clean and organized front desk and waiting area.
- Handle client inquiries, provide information about services, and address concerns.
- Assist with administrative tasks such as filing, data entry, and record-keeping.
- Coordinate with other staff members to ensure smooth operations.
- Maintain confidentiality and handle sensitive information appropriately.
Requirements:
- Post-NYSC Graduate.
- Minimum of 1 year of experience in a similar role.
Skills:
- Proven experience as a receptionist, front office representative, or in a similar role.
- Proficient in handling multi-line phone systems and office equipment.
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Familiarity with medical terminology or experience in a healthcare setting is a plus.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in basic computer applications (MS Office, scheduling software, etc.).
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