Front Desk Officer

Responsibilities:

• Greet and welcome students, parents, visitors, and staff with a friendly and professional attitude.
• Direct visitors to the appropriate departments or personnel.
  
• Answer and route phone calls, taking messages and directing inquiries to the appropriate staff members.
• Handle and distribute incoming and outgoing mail and packages.
  
• Manage front desk supplies, ordering and restocking as necessary.
• Assist students with general inquiries, providing information about school policies and procedures.
  
• Assist in the distribution of school notices, newsletters, and forms.
  
• Ensure that all visitors and students adhere to school security policies.
• Monitor the entrance and exit of individuals, ensuring the safety and security of the premises.
• Maintain updated records of student information and visitor logs.
• Assist with updating databases and filing systems as required.

Requirements:

• Minimum of HND/Degree from a  reputable institution
• 1-2 years of experience in a customer service or administrative role, preferably in an educational setting.
• Strong communication skills, both verbal and written.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to handle multiple tasks efficiently and prioritize workload.
• Strong organizational skills and attention to detail.
• Professional, friendly, and welcoming demeanor.
• Ability to work on Microsoft programs, especially Excel
• Honest with a positive attitude to work