Front Desk/Admin Officer

Responsibilities:

Front Desk & Administrative Management:

• Serve as the primary point of contact for all tenants, visitors, and external stakeholders.
• Ensure all record-keeping, documentation, and administrative duties are strictly adhered to.
• Manage office correspondence, scheduling, and document filing.
• Troubleshoot minor facility-related issues and escalate when necessary.

Tenant & Community Engagement:

• Foster a welcoming and professional environment for all tenants.
• Handle tenant inquiries, complaints, and service requests efficiently.
• Ensure that all tenant/resident needs are met, providing timely support and resolutions.

Sales & Occupancy Maximization:

• Assist in marketing efforts to attract and retain tenants.
• Conduct tours and presentations for potential tenants and clients.
• Utilize effective sales techniques to maintain high occupancy levels.

Facility & Operations Management:

• Oversee the day-to-day running of the workspace, ensuring smooth operations.
• Maintain workspace aesthetics, cleanliness, and functionality.
• Assist in coordinating events, workshops, or community-building initiatives.

Requirements:

• Minimum HND in Office Administration, Secretarial Studies, Business Administration, or related fields.
• At least 2 years of experience as an Administrative Secretary or similar role.
• Strong proficiency in MS Office Suite (Word, Excel, PowerPoint) and database management.
• Exceptional organizational, recordkeeping, and problem-solving skills.
• Ability to liaise internally and externally on administrative matters with professionalism.
• Excellent verbal and written communication skills.
• Experience with appointment scheduling, customer service, and office equipment.
• Strong interpersonal skills to engage with tenants and visitors.
• Ability to work independently and take initiative in problem-solving.
  
  

Work Schedule & Location:

• Monday - Friday, 8:00 AM - 6:00 PM (additional time may be required for events on weekday evenings and weekends).
• Lagos (Victoria Island). Candidates must live within a reasonable commuting distance or be willing to relocate.