Front Desk/Social Media Handler

Company Description

we are a premier construction company known for delivering quality projects that shape urban landscapes and build sustainable communities. We specialize in residential, commercial, and industrial properties, always striving for excellence in every project we undertake. We are currently seeking a Front Desk/Social Media Handler to join our dynamic team. This role offers the opportunity to represent our company and ensure our clients, contractors, and visitors experience the high standards of service we pride ourselves on.

Role Description

This is a full-time on-site role for a Front Desk/Social Media Handler at LAFE'S BUILDING & PROPERTIES LIMITED in our Lagos Branch. The role involves handling front desk responsibilities and managing social media accounts on a daily basis.

Key Responsibilities

• Greet visitors, answer phone calls, and respond to emails, ensuring excellent customer service.
• Manage office appointments, calendars, and basic administrative tasks.
• Maintain a clean and organized front desk area and office environment.
• Create, schedule, and manage content across social media platforms (Facebook, Instagram, etc.).
• Engage with followers, respond to comments, and monitor brand mentions online.
• Collaborate with the marketing team to develop social media campaigns and content.
• Track social media metrics and report on performance and engagement.
• Ensure smooth day-to-day front desk operations while supporting online marketing efforts.

Qualifications

• Minimum of a Bachelor’s degree (BSc) or Higher National Diploma (HND) in Marketing, Communications, Business Administration, or a related field.
• Proven experience in a customer service or front desk role, with excellent communication skills.
• Strong knowledge of social media platforms (Instagram, Facebook, LinkedIn, etc.) and social media management tools (e.g., Canva, Hootsuite).
• Basic graphic design skills and content creation experience.
• Strong organizational and multitasking abilities with attention to detail.
• Proficiency in Microsoft Office Suite and Google Workspace (Docs, Sheets, etc.).
• Creative thinking with a passion for digital marketing and engagement.
• Ability to handle a fast-paced environment and balance multiple responsibilities.
• A positive, professional attitude with a proactive approach to problem-solving.

• Experience in social media management is a plus

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