Front Desk Agent
Ricmof Integrated Services Limited
Admin & Office
Job Summary
We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Perform all check-in and check-out tasks
- Manage phone reservations
- Inform customers about payment methods and verify their payment
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
Requirements:
- 2 years experience
- Degree in a related field
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