Senior Program Manager at Zipline Nigeria

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We are recruiting to fill the position below:

Job Title: Senior Program Manager

Location: Abuja, Nigeria









About You and the Role



We’re looking for a seasoned Program Manager to own and lead our portfolio of programmatic work and onboarding of new use cases in Nigeria.

You’ll be responsible for developing and communicating project plans and timelines, marshaling cross-functional resources to successfully deliver against program goals, setting and tracking progress against weekly KPI targets, coordinating with external partners and stakeholders to enable execution, supporting monitoring and evaluation activities, and integrating partner feedback to improve programmatic design and operational performance.

The ideal candidate for this role demonstrates advanced operational and project management skills, a knack for communicating with influence across all levels of an organization, a track record of achievement in launching and leading complex projects, and a creative, unrelenting approach to problem-solving.



Responsibilities

What you’ll do:



Establish and manage a project plan, timeline, and budget, driving accountability and ownership across cross-functional teams, including Customer Success, Operations, Aviation Regulatory, Impact Evaluation, Marketing, Finance, and Software teams

Develop, communicate, and execute use case implementation and integration plans, from milestone achievements to launch dates

Collaborate with and coordinate across key external stakeholders, including the funders, local implementers and agencies, governmental and policy bodies, research partners, and local community organizations - to ensure the availability of necessary commodities and successful and timely launches

Work with external partners to design workflows and plans that solve how a program or use case will integrate into a partner’s existing clinical and operational framework

Lead cross-functional retrospectives and process improvement efforts, including documenting and tracking risk factors, identifying opportunities, and creating systems and processes that allow for faster and better launches at scale

Partner on research design and rollout, ensure programmatic KPIs are tracked and reviewed regularly, and compile quarterly stakeholder reports

Identify potential improvements to the program or use case design, and work with internal and external stakeholders to evaluate and incorporate these changes

Coach and mentor other program managers across the team



Requirements

What you’ll bring:



7+ years of experience leading donor-funded programs, preferably in health

Proven track record in planning and managing complex programmatic rollouts with international and multi-sector scopes

Experience executing programs on behalf of or in partnership with governments is a plus

Advanced project management and operational skills, including demonstrated ability to leverage digital project management and communication tools

Excellent communication skills, including ability to write professional progress reports

Collaborative approach that includes working with multiple internal and external stakeholders simultaneously

Experience stewarding relationships with institutional donor organizations a plus

Comfort managing ambiguity and experience building processes from the ground up

Self-starter, highly motivated and solution-oriented

Commitment and ability to train staff and partners; management experience a plus

Fluency in English

Ability to travel: Up to 50%.









Application Closing Date

Not Specified.