General Manager

Responsibilities:

• Overall responsibility for the day-to-day management of the business in Abuja, on behalf of the directors.
• Deliver key specified company objectives in terms of profitability, service, and brand.
• Implementation and responsibility for company policy as briefed by the directors.
• Report to the directors on a regular basis.
• Deliver agreed sales targets, working with the Marketing & Sales Manager and team to ensure all opportunities are explored.
• Ensure the operation of the business runs effectively to deliver agreed targets of customer service and satisfaction.
• Ensure the marketing and sales team deliver the marketing plan on time and within budget.
• Manage the team, working with line managers to manage performance and workload.
• Approve and manage monthly/annual staff roasters to ensure adequate staffing levels.
• Monitor staff performance, identify training needs or gaps in the team, and create development opportunities for high-performing staff members.
• Responsible for team welfare and wellbeing as well as dealing with issues of discipline or support.
• Write reports for the senior management, which may include reports on sales performance, profitability, staffing, and operations.
• Deliver business presentations to the directors and other sections of the organization.
• Attend conferences and training on behalf of the company
• Ensure compliance with employment law.
• Ensure compliance with data protection legislation.
• Use a range of office software, including email, spreadsheets, and databases.
• Oversee all aspects of procurement for the company, ensuring the best deals are achieved and cost savings made where possible.
• Undertake any other reasonable duties which may be assigned by the Directors

Requirements:

• Minimum of 7 years of experience in a similar role