1 month ago
General Manager
Nathans Limited
Admin & Office
Retail, Fashion & FMCG
NGN
250,000 - 400,000
Easy Apply
Job Summary
Nathans Ltd is a leader in high-quality laundry and dry-cleaning services. We are committed to delivering top-tier service and operational excellence. We are seeking a seasoned General Manager with extensive experience in the laundry and dry-cleaning industry to join our team. The General Manager will be responsible for managing all aspects of our laundry and dry-cleaning business, ensuring efficient processes, top-quality service, and business profitability. The ideal candidate will bring a strong background in laundry and dry-cleaning management, outstanding leadership skills, and a dedication to customer satisfaction.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
- Manage the day-to-day operations of the laundry and dry-cleaning facilities, including scheduling, staffing, and quality assurance.
- Develop and implement strategies to drive revenue growth, improve efficiency, and maintain high service standards.
- Ensure adherence to health, safety, and regulatory requirements specific to the laundry industry.
- Oversee budgets, control costs, and optimize resources to achieve profitability goals.
- Foster relationships with customers, vendors, and partners to enhance business growth.
- Lead and develop staff to ensure a positive and productive work environment.
- Address customer feedback and resolve service-related issues promptly.
Requirements:
- Proven experience as a General Manager or in a senior management role within the laundry and dry-cleaning industry.
- In-depth understanding of laundry and dry-cleaning operations, including equipment management, stain removal techniques, and fabric care.
- Strong leadership and team-management skills.
- Excellent organizational and problem-solving skills.
- Financial acumen to manage budgets, read financial reports, and track KPIs.
- Strong communication skills to effectively engage with staff, clients, and stakeholders.
- Bachelor’s degree in Business Management or a related field.
- Experience in customer acquisition and retention strategies within the laundry sector.
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