Hardware Quality Assurance Officer

Who They Are

A trailblazer in the financial services sector, this dynamic company is revolutionizing emerging markets and proudly stands as the second-fastest growing enterprise in Africa! Since 2019, they have empowered over 3 million individuals with cutting-edge technology, providing essential personal and business banking, payment solutions, credit options, and innovative business management tools. In an impressive feat, they processed a staggering $182 billion in 2023, dominating the POS transaction landscape in Nigeria!

Job Summary

Join a passionate team as a Hardware Quality Assurance Officer, where you’ll play a crucial role in ensuring the excellence of repaired terminals! Your mission? Identify and tackle quality challenges head-on, collaborating closely with technicians and the inventory team to ensure only the best terminals make it to the field. Your vigilance will prevent costly returns and bolster business success!

Job Description

• Quality Inspection: Dive into thorough inspections of repaired terminals, unearthing any defects or deviations from established standards.
• Compliance: Be the guardian of quality! Ensure all repaired terminals meet the highest standards, guidelines, and technical requirements before they hit the market.
• Visual Inspection: Use your keen eye for detail to conduct meticulous visual examinations of terminal quality.
• Testing Procedures: Implement robust testing protocols with precision, utilizing test sheets to validate functionality and performance.
• Documentation: Keep meticulous records of quality inspections, test results, and issues discovered during the testing process—your insights will drive improvements!
• Collaboration: Forge strong partnerships with repair technicians, engineers, and cross-functional teams to resolve quality issues swiftly and effectively.
• Workflow Process: Innovate and streamline the workflow for terminal collection and the return of non-conforming terminals to inventory.
• Stock Keeping: Ensure proper and accurate records of all received and returned terminals, maintaining seamless operations.
• Process Improvement: Continuously seek opportunities to enhance repair quality and efficiency, making a real impact on the team’s success.
• Other Duties: Take on additional tasks as directed by your Line Manager, contributing to a vibrant and fast-paced work environment.
  
  

Requirements

• OND/HND or Bachelor’s degree in Electrical/Electronics or a related field is preferred.
• Experience in terminal repair? That’s a plus!
• Bring your strong analytical and problem-solving skills to the table, with the ability to identify discrepancies and propose actionable improvements.
• Proficiency in Microsoft Office applications is essential.
• A meticulous attention to detail and accuracy in data entry and record-keeping are a must.
• Strong organizational and time management skills will help you thrive in prioritizing tasks and meeting deadlines.
• Excellent written and verbal communication skills to collaborate effectively with diverse teams.
• A proactive and solution-oriented mindset, whether working independently or as part of a dynamic team.
  
  

What They Can Offer

• Culture: Join a people-centric organization that truly values its team! Here, every opinion matters, and every voice is heard. They prioritize well-being and create a supportive environment where everyone looks out for one another.
• Learning: Thrive in a culture of continuous growth! Benefit from a learning and development-focused environment with abundant knowledge sharing, training sessions, and regular internal technical talks.
• Compensation: Enjoy a competitive salary, pension contributions, health insurance, annual bonuses, and a range of exciting benefits designed to reward your hard work!
  
  

Are you ready to embark on an exciting journey with a forward-thinking team? This is your chance to make a meaningful impact in a vibrant and innovative environment! If you’re passionate about quality assurance and eager to contribute to a company that’s shaping the future of financial services, we want to hear from you! Don’t miss out—apply today and take the first step towards an extraordinary career!