Head, Business Development and Strategy (Insurance Broker)

JOB SUMMARY

We are seeking an Insurance Broker to oversee and manage all aspects of the company’s insurance operations. He/she will be tasked with conducting thorough research to identify emerging markets and customer needs. Additionally, he/she will cultivate lasting relationships with both new and existing clients while promoting our company's products/services to meet and anticipate clients' objectives.

This role requires an individual with a dynamic personality, coupled with extensive experience in the insurance industry. Strong leadership capabilities and a strategic approach are essential to propel growth and ensure profitability within the organization.

ESSENTIAL JOB FUNCTIONS

• Identifying new market opportunities and evolving customer needs through in-depth research.
• Develop and implement strategies to acquire new clients and expand the company’s reach.
• Craft compelling presentations showcasing the features, benefits, and coverage options of specialized insurance policies.
• Anticipate client objectives and proactively promote the most suitable insurance solutions.
• Guide clients through the selection process, ensuring they choose the best insurance fit.
• Manage a smooth workflow for claims processing, renewals, and new client onboarding.
• Resolve client and agent issues related to all insurance services promptly and efficiently.
• Oversee the preparation of accurate and timely NAICOM reports.
• Stay informed about the insurance landscape through ongoing analysis of trends, regulations, and competitor strategies.
• Possess a deep understanding of the company's insurance offerings.
• Consistently exceed individual and team targets, driving growth and success.
• Liaise with underwriters to secure favorable terms, pricing, and coverage limits for clients.
• Coordinate with claims professionals to ensure timely and efficient claims handling and resolution.
• Track and report on key sales metrics, including client acquisition, retention, and revenue growth.
• Leverage sales data to identify opportunities for improvement and strategic expansion.

EDUCATION:

• Minimum of a BSc in Insurance or related discipline
• Associate member of CIIN is preferred

TECHNICAL REQUIREMENTS

• MS Office – Outlook, Word, Excel and PowerPoint

SKILLS REQUIRED:

• Excellent communication, negotiation, and presentation skills
• Possess deep knowledge of insurance sales products and marketing strategies.
• Demonstrate strong leadership and team-building skills, motivating a diverse team to achieve goals.
• Strategic thinker with the ability to identify market opportunities and drive profitable growth.
• Proven leadership and team-building skills, with the ability to motivate and inspire a diverse team.
• Analytical mindset with the ability to analyze data, identify trends, and make informed decisions.

WORK EXPERIENCE:

• Minimum of 5 years’ experience in a similar role