Head of Communications and Brand Support

Responsibilities:

• Attending to client requests via calls, social media platforms, bank website, and web chat
• Crafting, planning, and execution of CSR programs recommendation and executions
• Reporting and media management of activities of the bank.
• Content development, interview management (talking point, transcription, editing, publication monitoring), etc., and content development for bank magazine, website, and social media handles.
• Vetting, design, and media placement of all materials (posts and adverts) including those on social media and quarterly financial reports of performance in newspapers.
• Assurance and verification of brand fidelity and compliance to standards of all brand vehicles and branded materials.
• Event planning and management of participation in external and industry events.
• Monthly newsletter content generation, design, production, publishing, and circulation internally and alternately on social media.
• Projecting brand face, planning and executing any brand refresh exercise, monitoring and evaluating brand acceptability.
• Plan, coordinated, and execute successfully AGM, other shareholders meetings/engagement
• Plan, coordinate, and execute successfully End of the Year Party
• Plan, coordinate, and execute attendance/participation at industry and other events (Abuja International Housing Show, REDAN Conference/exhibition, MBAN, Retreats etc.)
• Awards Management – Nomination, information and content management, screening of awards, participation in ceremonies
• Documentation & Reporting (photography, publishing on media) of all bank activities that follow international and national activity days
• Ensuring improved patronage and bottom line (turnover, sales, etc.) through improved brand and industry positioning.

Requirements:

• First degree or equivalent in a relevant discipline, including Mass Communication, Public Relations, and Marketing.
• A Master’s degree or other professional qualifications would be an added advantage.
• A minimum of 5 years experience in communication, Marketing, or Journalism field.
• Advanced knowledge in corporate Branding.
• Basic knowledge of Graphics.
• Highly proficient in the use of the Microsoft Office suite.
• Excellent communication Skills (Written & Oral).
• Excellent listening skills.
• Proficiency in digital and social network media.
• Proactive with sound problem-solving skills.
• Excellent facilitation and presentation skills.
• Excellent interpersonal skills

Personal Attributes:

• Candidate must be firm and assertive.
• Highly organized and thorough.
• Ability to work within tight schedules.
• Candidate must be courteous and tolerant
• Result-driven and self-motivated
• Patient and extremely courteous