Head of Operations

Responsibilities:

Operational Management:

• Oversee and manage all back-office functions, including trade settlement, reconciliation, fund accounting, and reporting.
• Ensure accurate and timely execution of all financial transactions and activities.
• Develop and maintain robust operational processes and controls to mitigate risk and improve efficiency.
• Coordinate with front-office teams to ensure smooth transaction flow and resolve operational issues promptly.

Compliance and Risk Management:

• Ensure all operational processes comply with regulatory requirements, company policies, and industry standards.
• Collaborate with compliance and risk management teams to address audit findings and implement recommendations.
• Monitor and manage operational risks, including errors, fraud, and technology failures.

Technology and Process Optimization:

• Work with IT and external vendors to maintain and enhance back-office systems and software.
• Identify opportunities for automation and process improvements to enhance productivity and accuracy.
• Lead operational projects, including system upgrades, process redesigns, and integration initiatives.

Team Leadership and Development:

• Manage and mentor the back-office operations team, fostering a culture of accountability and excellence.
• Set clear performance objectives, provide regular feedback, and conduct performance reviews.
• Ensure adequate training and professional development for team members.

Reporting and Documentation:

• Prepare and present operational performance reports to management.
• Maintain accurate records of all transactions and ensure proper documentation is in place.
• Support financial reporting and audit processes with accurate and timely data.

Requirements:

• Bachelor’s degree in finance, Accounting, Business Administration, or related fields. Advanced degrees or professional certifications (e.g., CFA, ACCA, CIMA) are an advantage.
• Minimum of 7-10 years in operations within the asset management or financial services industry, with at least 3 years in a leadership role.
• Strong knowledge of financial instruments, trade lifecycle, and settlement processes.
• Proficiency in back-office systems and tools (e.g., portfolio management software, reconciliation platforms).
• Excellent problem-solving and decision-making skills.
• Strong organizational and multitasking abilities.
• Effective communication and leadership skills.

Attributes:

• High attention to detail and commitment to accuracy.
• Ability to work under pressure and meet tight deadlines.
• Collaborative mindset with the ability to work across teams and departments.
• Accuracy and timeliness of transaction processing and reconciliation.
• Compliance with regulatory and internal policies.
• Reduction in operational errors and risks.
• Successful completion of projects and process improvement initiatives.
• Team performance and development metrics.