Head of Technical

Responsibilities:

• Define and implement the organization’s technical vision and roadmap in alignment with business objectives.
• Lead the planning, development, and deployment of IT infrastructure, systems, Network Connectivit,y and solutions.
• Stay updated on emerging technologies and trends to drive innovation and competitiveness.
• Oversee the maintenance and optimization of IT infrastructure and network connectivity.
• Ensure high availability, security, and performance of technical systems and services.
• Manage disaster recovery planning and business continuity strategies.
• Install, configure, and maintain database management systems (DBMS), including backups and recovery plans.
• Monitor database performance and ensure system availability and reliability.
• Optimize database performance through tuning queries, indexing, and adjusting database configurations.
• Conduct regular performance testing and apply necessary enhancements.
• Lead the execution of technical projects, ensuring they are delivered on time, and within scope and budget.
• Collaborate with stakeholders to define project requirements and deliverables.
• Monitor and report on project progress, resolving any issues that arise.
• Supervise, mentor, and develop a team of IT professionals and engineers.
• Establish clear performance goals and provide regular feedback and coaching.
• Foster a culture of innovation, collaboration,n and continuous improvement within the team.
• Collaborate with the sales team to understand customer needs and propose appropriate technical solutions.
• Assist in the preparation of bids, proposals, and presentations by providing technical input.
• Develop customized solutions based on customer requirements and organizational offerings.
• Design architecture and workflows to demonstrate how the solution will address customer pain points.

Requirements:

• Strategic Thinking and Technical Expertise
• Strong Leadership and Team Management Skills
• Excellent Problem-Solving and Decision-Making Abilities
• Advanced Knowledge of IT Infrastructure, Systems Development, and Network Management
• Project Management Presales Expertise
• Strong Communication and Interpersonal Skills
• Familiarity with Industry Standards and Compliance Requirements (e.g., ISO, ITIL)
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (master’s degree preferred).
• Minimum of 7-10 years of progressive experience in IT/Technical roles, with at least 5 years in a leadership capacity.
• Proven experience in managing IT infrastructure, systems development, Presales, Database Administration, and network operations.
• Certifications in relevant areas such as PMP, ITIL, CCNP, or CISSP are an advantage.