Hospitality Assistant

Responsibilities:

• Greet and welcome guests with a warm and friendly attitude.
• Assist guests with seating arrangements and provide menus.
• Answer questions about menu items, specials, and amenities.
• Take and deliver orders accurately and promptly.
• Ensure guests' needs are met throughout their visit.
• Maintain cleanliness and organization of dining areas.
• Set up tables according to restaurant standards.
• Assist in preparing and serving beverages and desserts.
• Clear and reset tables efficiently between guests.
• Work closely with kitchen staff to ensure timely and accurate order delivery.
• Communicate effectively with team members to coordinate service.
• Support colleagues in other areas as needed to maintain smooth operations.
• Work closely with management to ensure the smooth running of daily operations and address any guest concerns promptly.
• Handle guest complaints and concerns with professionalism and empathy.
• Provide information about Magida Gardens' services and events.
• Uphold Magida Gardens' standards of service excellence at all times.

Requirements:

• Previous experience in a hospitality or customer service role is preferred but not required.
• Excellent verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• A positive attitude and a passion for delivering outstanding guest experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

• Competitive salary and tips.
• Opportunities for career advancement
• Employee discounts on food and beverages.
• Training and development programs to enhance your skills.
• A supportive and inclusive work environment.