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Job Summary

The Hospitality Manager is responsible for overseeing and managing all aspects of daily operations, ensuring exceptional guest experiences while maintaining operational efficiency and profitability.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Lead and supervise staff across multiple departments, ensuring smooth daily operations
  • Develop and implement strategies to enhance guest satisfaction and retention.
  • Oversee budgets, revenue management, and cost control measures.
  • Ensure compliance with health, safety, and industry standards.
  • Manage vendor relationships and service contracts.
  • Monitor and maintain property standards, including cleanliness and maintenance.
  • Address guest inquiries, complaints, and special requests promptly and professionally.
  • Collaborate with marketing and PR teams to promote the property and attract new clients.
  • Use data and feedback to improve services and optimize operations.


Requirements:

  • 2 years experience
  • HND in a related field
  • Candidate should preferably reside on the mainland, specifically in Ikorodu or its surrounding areas.

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