Hospitality Manager
Spice Metropolis Limited
Hospitality & Leisure
Job Summary
The Hospitality Manager is responsible for overseeing and managing all aspects of daily operations, ensuring exceptional guest experiences while maintaining operational efficiency and profitability.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Lead and supervise staff across multiple departments, ensuring smooth daily operations
- Develop and implement strategies to enhance guest satisfaction and retention.
- Oversee budgets, revenue management, and cost control measures.
- Ensure compliance with health, safety, and industry standards.
- Manage vendor relationships and service contracts.
- Monitor and maintain property standards, including cleanliness and maintenance.
- Address guest inquiries, complaints, and special requests promptly and professionally.
- Collaborate with marketing and PR teams to promote the property and attract new clients.
- Use data and feedback to improve services and optimize operations.
Requirements:
- 2 years experience
- HND in a related field
- Candidate should preferably reside on the mainland, specifically in Ikorodu or its surrounding areas.
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