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Hostess
Istanbul Restaurant and Cafe
Hospitality & Leisure
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
A Hostess is responsible for creating a welcoming atmosphere for guests by greeting them warmly and ensuring they have an excellent experience from the moment they arrive until they leave. This role involves managing reservations, escorting guests to their tables, coordinating with the service staff, and maintaining the cleanliness and organization of the dining or event space.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greet guests as they arrive and assist them with seating arrangements.
- Manage reservations and accommodate walk-ins effectively.
- Maintain the cleanliness and organization of the reception and waiting areas
- Coordinate with servers and kitchen staff to ensure seamless service.
- Address guest inquiries and provide information about menu offerings or venue details.
- Handle any special requests or complaints professionally and courteously.
- Monitor the dining area to anticipate guests’ needs and ensure satisfaction.
Requirements:
- Excellent communication and interpersonal skills.
- A friendly and professional demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills for reservation management (if applicable).
- Prior experience in customer service or hospitality is a plus.
Work Environment: The role typically involves standing for extended periods and requires a polished appearance to reflect the establishment’s standards.
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