New
2 days ago
Hotel Receptionist
Grand Swiss Hotel Ltd.
Admin & Office
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
As a Hotel Receptionist at Grandswiss Hotel Agulu, you will be the first point of contact for our guests, playing a key role in ensuring a smooth and pleasant stay. You will be responsible for managing guest check-ins and check-outs, handling reservations, providing information about the hotel’s services and amenities, and addressing any guest inquiries or concerns.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Greet guests upon arrival and ensure a smooth check-in/check-out process
- Handle reservations, cancellations, and special requests
- Maintain a clean, organized, and welcoming front desk area
- Provide guests with information about hotel facilities, local attractions, and services
- Manage phone calls, emails, and other communications
- Handle guest complaints and issues in a professional and efficient manner
- Ensure accurate billing and payment processing
- Collaborate with other hotel departments to meet guest needs
- Maintain a high level of customer service at all times
Requirements:
- Minimum of 2 years of experience in a hotel receptionist or front desk role
- Strong communication and interpersonal skills
- Proficiency in hotel management software and Microsoft Office
- Excellent organizational and multitasking abilities
- Ability to work well under pressure in a fast-paced environment
- Fluent in English (additional languages are a plus)
- Professional appearance and demeanor
- Flexibility to work shifts, including weekends and holidays
Location: Agulu, Anambra
Remuneration: NGN 100,000
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
