Housekeeper
E-direct.ng Essential Nigeria Limited
Hospitality & Leisure
Job Summary
A housekeeper is responsible for ensuring cleanliness, tidiness, and hygiene standards are maintained in residential or commercial environments. They perform a variety of cleaning duties, often following a regular schedule or responding to specific requests from clients or residents.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
Cleaning Tasks:
- Perform routine cleaning activities such as sweeping, mopping, vacuuming, dusting, and polishing surfaces.
- Clean and sanitize bathrooms, including toilets, sinks, showers, and countertops.
- Clean and disinfect kitchens, including countertops, appliances, and floors.
- Clean and polish furniture and fixtures.
Linen and Laundry Care:
- Change bed linens and make beds according to established standards.
- Wash, dry, fold, and iron clothing and other linens as required.
- Handle delicate fabrics and follow specific care instructions.
Organization and Maintenance:
- Organize and maintain closets, cabinets, and drawers.
- Arrange and straighten rooms and common areas.
- Monitor and replenish cleaning supplies and toiletries.
Special Cleaning Tasks:
- Perform deep cleaning tasks periodically, such as washing windows, cleaning blinds, and shampooing carpets.
- Handle specific cleaning requests from clients, such as cleaning upholstery or cleaning up after special events.
Property Maintenance:
- Report maintenance issues or damages to property managers or homeowners promptly.
- Follow established procedures for the safe handling and disposal of cleaning chemicals and hazardous materials.
Customer Service:
- Interact professionally and respectfully with clients, residents, and visitors.
- Respond to inquiries and requests in a timely manner.
- Maintain confidentiality and respect privacy.
Health and Safety:
- Follow health and safety guidelines to prevent accidents and promote a safe working environment.
- Use personal protective equipment (PPE) as required.
Teamwork and Communication:
- Collaborate effectively with other housekeeping staff and household members.
- Communicate clearly and courteously with supervisors and clients regarding work schedules, tasks, and special instructions.
Requirements:
- Previous experience in housekeeping or a related field preferred.
- Knowledge of cleaning chemicals and supplies.
- Physical stamina and ability to perform physical tasks (standing, bending, lifting, etc.).
- Attention to detail and thoroughness in cleaning tasks.
- Good communication skills and customer service orientation.
- Ability to work independently and follow instructions.
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