Immediate Start
1 month ago
Skills Required
Organization Cleaniness Detail Oriented TidyJob Summary
A Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Evening/Night Shift
Job Description/Requirements
Responsibilities:
- Oversee all duties performed by our housekeeping staff.
- Assigning tasks to the housekeeping staff
- Identifying and reporting cases of tardiness
- Monitoring cleaning supplies.
- Informing management of any equipment or furniture in need of repair or replacement and ensuring that the housekeeping staff complies with all safety and sanitation policies.
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
- Scheduling staff shifts and organizing replacements as required.
- Investigating and addressing complaints regarding poor housekeeping service.
- Providing training to the housekeeping staff.
- Regularly take inventory of cleaning supplies and order stock as needed.
- Issuing cleaning supplies and equipment to housekeeping staff as needed.
- Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
- Performing various cleaning duties in instances of staff shortages.
Requirements:
- HND/B.Sc or its equivalent
- Proven housekeeping or hospitality experience.
- Working knowledge of housekeeping.
- Proficient in all Microsoft Office applications.
- The ability to multitask.
- The ability to stand for extended periods of time.
- Excellent organizational and time management skills.
- Exceptional customer service skills.
- Effective communication skills.
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