Housekeeping Supervisor

Responsibilities:

• Supervise and coordinate the daily activities of the housekeeping staff to ensure the cleanliness and maintenance of guest rooms and common areas.
• Inspect rooms and public areas to ensure they meet the hotel's cleanliness and quality standards.
• Train, mentor, and support housekeeping staff to ensure proper cleaning techniques and efficient service.
• Monitor inventory levels of cleaning supplies, linens, and guest amenities, and ensure timely reordering.
• Assign daily tasks to housekeeping staff and create work schedules to ensure proper staffing levels.
• Address and resolve guest complaints or concerns regarding room cleanliness or housekeeping services.
• Conduct performance evaluations of housekeeping staff and provide feedback for improvement.
• Assist in maintaining health and safety standards, ensuring compliance with hotel policies and procedures.
• Report maintenance issues or damages found during inspections to the maintenance department.
• Ensure compliance with hygiene, sanitation, and safety standards in all areas of the hotel.
• Assist in planning and executing deep-cleaning tasks or special projects as needed.

Requirements:

• Minimum of 2 years of experience in a housekeeping role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and manage time efficiently.
• Strong communication and problem-solving skills.
• Knowledge of cleaning techniques, equipment, and products.
• Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications:

• Experience in Housekeeping
• Certification in housekeeping or hotel management is a plus.
• Familiarity with housekeeping management software and inventory systems.