HR and Admin Officer

Responsibilities:

• Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
• Oversee employee records, payroll administration, and benefits management.
• Ensure compliance with labor laws, HR policies, and industry regulations.
• Handle employee relations, including addressing grievances and fostering a positive work environment.
• Coordinate and implement training and development programs for staff.
• Develop and maintain HR policies, handbooks, and administrative documentation.
• Manage office administration, ensuring the smooth operation of facilities and resources.
• Provide support to management in handling disciplinary actions and performance appraisals.
• Prepare regular HR reports and analyze key metrics to inform decision-making.

Requirements:

•  Bachelor’s degree in Human Resources, Business Administration, or a related field.
•  2–5 years of proven experience in HR and administrative roles, preferably in the banking sector.
• Strong knowledge of labor laws, compliance standards, and HR best practices.
• Proficiency in HR software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational, communication, and interpersonal skills.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• A professional HR certification (e.g., CIPM, CIPD, SHRM) is an added advantage.

Key Competencies:

• Strong problem-solving and decision-making skills.
• High level of discretion and confidentiality.
• Ability to work collaboratively with diverse teams.
• Detail-oriented with excellent analytical skills.