HR Officer

Responsibilities:

• Support the HR Director in developing and implementing a talent acquisition strategy Integrating diversity equity and inclusion and fostering an inclusive workplace culture.
• Coordinate the end-to-end recruitment process, including drafting job descriptions, posting vacancies, screening applications, and scheduling interviews.
• Assist in conducting interviews, reference checks, and making employment offers.
• Ensure a smooth onboarding process for new hires, including conducting orientation sessions and ensuring all necessary documentation is completed.
• Act as the first point of contact for employee inquiries and guide HR policies and procedures.
• Support the resolution of employee grievances and conflicts, ensuring a fair and consistent approach.
• Promote employee engagement initiatives and organize events that enhance team cohesion and morale.
• Maintain accurate and up-to-date employee records, including personal information, contracts, and performance evaluations.
• Prepare HR reports and analytics for management review, including data on turnover, recruitment, and employee satisfaction.
• Manage employee benefits administration, including health insurance, leave management, and other welfare programs.
• Support the implementation of the performance management system, including setting performance goals, conducting appraisals, and providing feedback.
• Assist in identifying training and development needs based on performance reviews and organizational goals.
• Monitor probationary periods and ensure timely performance reviews and decisions.
• Ensure compliance with labor laws and regulations, including health and safety standards, employment contracts, and employee rights.
• Support the development and implementation of HR policies and procedures in line with organizational goals and legal requirements.
• Support continual review of existing policies that ensure CCSI’s processes and procedures are up-to-date, legally compliant, relevant, and effective
• Keep abreast of changes in employment legislation and update HR practices accordingly.
• Assist in identifying training needs and coordinating relevant training programs for employees.
• Maintain training records and ensure that employees have access to continuous professional development opportunities.
• Support the evaluation of training programs to ensure their effectiveness in meeting organizational needs.

Requirements:

• Minimum of Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 5 years of experience in an HR generalist role or similar HR position.
• Strong knowledge of labor laws and regulations.
• Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Professional certification in HR (e.g., HRCI, CIPMN, CIPD, SHRM, or similar) is an advantage.
• Experience in employee relations, conflict resolution, and handling disciplinary processes.
• Knowledge of performance management systems and experience in conducting appraisals.
• Experience in organizing and conducting training programs.
• Proficiency in at least 1 HRIS
• Familiarity with HR metrics and analytics.