HR Operations Co-ordinator

Responsibilities:

• Serve as the primary point of contact for clients, ensuring their HR needs are met efficiently.
• Manage end-to-end HR engagements, including talent acquisition, onboarding, performance management, and employee relations for clients.
• Develop and maintain strong client relationships by providing strategic HR guidance and solutions.
• Ensure timely resolution of client inquiries and HR-related concerns.
• Oversee the activities of HR associates, ensuring adherence to best practices and service excellence.
• Monitor HR service delivery, ensuring alignment with client expectations and company standards.
• Implement and improve HR operational processes for better efficiency and effectiveness.
• Track and report HR metrics to assess team performance and client satisfaction.
• Ensure compliance with labor laws and HR best practices across client engagements.
• Assist in drafting, reviewing, and implementing HR policies for both internal and client-facing purposes.
• Stay updated with industry trends and labor regulations to provide informed guidance.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations, preferably in a consulting environment.
• Strong knowledge of HR processes, labor laws, and compliance standards.
• Excellent client management and communication skills.
• Proven ability to coordinate and oversee a team.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.